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Then go to the UPDATE tab if not done during installation and check for updates.
Launch the program and set the Protection and Registration. 
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Note: You will need to reactivate the program using the license you were sent via email if using the Pro version.
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After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here. It will ask to restart your computer, please allow it to do so very important. #Google chromeavast for mac download
Download and run mbam-clean.exe from here.Please run the following clean up routine and try the scan again.
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This aforementioned backup was a full PC backup of every partition on the disk, so the PC was restored to the exact condition it was at the time of backup. At the time this backup was created, these problems were not happening, so I'm assuming it was a problem with the backup or restore, though that was the only program having any problems at all. I also cleaned my registry afterwards using 2 different programs. When I removed it, I did a file search for anything having to do with the program and deleted those files. Only since reinstalling MBAm have I had this current issue, and the program never conflicted with any other antimalware or antivirus products that I've used in the past. Scans still completed, and MBAM still executed startup cleaning when a reboot was required. The symptoms were that the program would show dialog boxes that had nothing in them, didn't produce log files, or would randomly crash. I mentioned that I had to uninstall and reinstall MBAM after restoring my computer from a backup. Update: Some things i forgot to add when explaining this issue. Once it's finished you may delete TFC.exe from your desktop or save it for later use for the cleaning of temporary files.Once it completes you may be prompted to restart your computer, please do so.Please be patient as clearing out temp files may take a while.Double click TFC.exe to run it and once it opens click on the Start button on the lower left of the program to allow it to begin cleaning.Close any open programs and Internet browsers.
Please download TFC from here or here and save it to your desktop. 
Run TFC by OldTimer to clear temporary files: Then after the restart please run the following.
Once your computer restarts it will check the drive, don't press any keys so that it is allowed to do so. When the message box pops up, click the Schedule disk check button and restart your computer. Mark the box next to Automatically fix file system errors and Scan for and attempt recovery of bad sectors. button and click Continue at the User Account Control prompt Under Error-checking click the Check Now. Right-click on C: and select Properties. Click the Start button and select Computer. Run a Disk Check on your C: drive in Windows Vista or Windws 7: Restart your computer and when it loads it will check the hard drive, don't press any keys so that is allowed to do so. Any suggestions on this issue would be greatly appreciated. I have included a screenshot of the scan which shows this issue in progress using just the right click and scan option for the "Default" folder. If it helps, I was forced to uninstall, and reinstall MBAM today due to other major issues after restoring my entire PC from a backup.Īnd a slew of other anti malware solutions (Windows Defender and Avast! are the only resident security antivirus/antimalware application running on the system) I can reproduce this issue with, or without Google chrome running during the scan. it will happen if I go one folder up, and right click the Default folder choosing the exact same option. As a side note, I can go directly into the Default folder, select all files, and right click to scan with Malwarebytes and this does not reproduce this problem. I find this strange, and I've also checked for the existance of multiple cache directories inside this structure and only found one. Please note the double backslash (\\) after the word Default. Once it reaches this point, it will successfully scan every file and folder inside, but once it does, I see the scanner showing a path like this:Ĭ:\Users\Jason\Appdata\Local\Google\Chrome\User Data\Default\\cache\cache\cache\cache\cache\cache\cache\cache (and so on and so forth)Įach time it rescans the same folder, then tacks on another \cache and rescans again in an infinite loop. During a full scan, and a targetted folder scan (right click and scan with Malwarebytes) MBAM will scan up to, and including the following path:Ĭ:\Users\Jason\Appdata\Local\Google\Chrome\User Data\Default
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